We respect the privacy of our clients and site visitors.
Our site, products, and services are maintained in the U.S. By using the site and / or services, you authorize the export of your information to the U.S. and its storage and use as specified in this policy.
Please see additional important policies in our Terms and Conditions. If you have any questions, please contact us at 443-569-3656 or firstname.lastname@example.org
Protection for Minors and Children
We do not knowingly collect personal information from anyone under the age of 18.
Why We Collect Information
We collect information to provide the services and products you request; to improve the services and products we provide; and to present potential clients with information that interests them. We also use your information to measure our success and performance. For example, aggregate information gives us an idea of the number of visitors we attract and how they navigate our websites.
Our Use of Your Personal Information
If you choose to provide personal information during when using our services or products, we use your personal information to provide you with particular product or services that you request.
If your personal information changes or if you wish us to delete it from our records, you may correct, update or delete your information by emailing us at email@example.com.
We will not sell or rent this information to others. However, we may also share your personal information, such as your email address, mailing address, etc., with our technical consultants, third party auditors and other third parties who make our site available, enhance its functionality or provide associated services and / or who deal with you in processing your orders and / or delivering content, products, and services.
These third parties are not allowed to use personal information except for the purposes of providing the applicable services. In addition, we reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website. We may also we share or transfer personal information in the event of a sale or merger of Bryce Legal.
We use Acuity Scheduling to manage our appointments. Personal information we collect to schedule our appointments include name, email address, and telephone number. You must provide this contact information to schedule an appointment with us. You may also be asked to provide background / contextual information to help us prepare for the appointment. In some cases, this providing this information is also mandatory to schedule an appointment with us. You also authorize us to communicate with you via the information you provide. We may communicate with you by text, phone, and email.
Bookkeeping, Accounting, and Payment Processing
We use Stripe for payment processing. We do not retain financial information such as credit card numbers. Our bookkeeping software is Xero. Our bookkeeper is Third Hand Bookkeeping. Our accountant is Deloitte. We share information—which may include your personal information—with our bookkeeper and accountant using Dropbox, Box, or Google Drive as necessary for financial and tax reporting and for auditing.
Career Experts, Admins, and Independent Contractors
We carefully vet our career experts, admins, and other independent contractors. They are required to sign our non-disclosure agreement (NDA) if we know or anticipate they may have access to clients’ personal information or data.
Email and Client Relationship Management (CRM) Software
We use Insightly to maintain our client records and notes, email clients, and communicate internally. We also use Google and G-Suite products like Gmail and Google docs. Some clients choose to share information with us through Dropbox, Box, or Google Drive. Please review their privacy policies before sharing information with us using those methods.
Live Edit and Screen Sharing Appointments
We use Join.me for our appointments utilizing screen sharing. These services may make a record of dial-in information, the length and time of meetings, and other information confirming the call took place. We do not record the content of meetings without your permission.
We use Mailchimp to manage our newsletter. You can opt out of email communications via the “unsubscribe” link at the bottom of any email or email us directly to request to be unsubscribed and deleted from our Mailchimp database.
We use various social networking sites such as LinkedIn, Twitter, and Facebook. Please read their privacy policies before using their sites or communicating with us through those sites.
Third Party Website Links
Some of our websites provide links to third party websites, such as those of affiliates, partners, and advertisers. Please read their privacy policies before using their sites.
Voice Calls and Telecoms
We primarily use Skype, Google voice, WhatsApp, FreeConferenceCalling.com, and Verizon as cellphone, landline, and VoIP providers. These services may make a record telephone numbers and usernames, the length and time of calls, and other information confirming the call took place. We do not record the content of calls without your permission.
We use Squarespace to maintain our website and our bookstore. Personal information provided through your use of this site will only be used to respond to your requests for products, services, information, or other requests; or to measure traffic and visitor patterns at this site.
Your Right to Control and Access Your Information
You have control over your personal information and how it is collected, used, and shared. For example, you have a right to:
Change or correct personal data. You can edit any personal data with us by emailing us.
Access and take your data. You can also ask us for a copy of personal data you provided to us by emailing us and we will get back to you within 30 days.
Ask us to stop using or limit our use of your personal data in certain circumstances—for example, if we have no lawful basis to keep using your data, or if you think your personal data is inaccurate.
Object to our use of your personal information for marketing purposes. You can ask us to stop sending you marketing messages at any time by emailing us or by simply clicking the Unsubscribe link in any marketing email you receive.
Ask us to delete your data. You have a right to be forgotten and request your personal information on file be deleted by contacting us.
How Long We Keep Your Personal Information
We store personally identifiable information in one or more forms. You consent to that storage by using our sites, products, and services. Additionally, we use Carbonite to back up our files. Paper files are periodically and routinely shredded or otherwise destroyed using either an individual office shredder or at a third-party facility like FedEx / Kinkos. We conducted a massive paper purge in May 2018, taking more than 50 lbs. of remaining client files to FedEx / Kinkos for destruction. We are now mostly paperless.
We retain personal information that you provide us as long as we consider it potentially useful in contacting you about the product or services you have purchased or our other services, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements. We will delete or shred this information at your request, as described in “Your Right to Control and Access Your Information” above.